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Update On Effects Of Corona Virus

This page will show any branch closures or effects to the operations of MDP Supplies during the Corona virus (Covid19) outbreak.

As this is a rapidly changing situation we will update this page with all the latest information that we have.

Wednesday - 28/10/20

Trade Counters
Our trade counters across the UK are open for Click & Collect orders except any locations mentioned below.
For full details on branch hours and the Click & Collect process please click here.

Face Mask Are Obligatory
All customers entering our stores must wear a face mask. If you do not have one you will be offered a complimentary mask.

Most importantly, for customers who cannot wear a mask, for whatever reason, on arrival just call the branch on the number displayed and our staff will come outside and bring your order to you, like a drive thru.

We hope that doing it this way we can maintain a safe shopping experience for everyone.

Temporary Branch Closures / Additional Info

Portadown
After verifying with Environmental Health our Portadown branch does not have to close due to the workplace measures we have had in place. Due to staff levels however we are temporarily closing the Portadown trade counter.

Swansea
Our trade counter in Swansea is closed until 09/11/20 to comply with the Welsh government lockdown rules.


Online Orders
All online orders are being despatched as normal to UK mainland, UK Offshore and Continental Europe. For orders going to Northern Ireland or the Republic Of Ireland there may be a slight delay due to staffing levels at the Portadown branch.

We despatch orders from all our branches across the UK so we hope to keep any local disruption due to restrictions to a minimum but we are continually monitoring the situation.

We continue to implement procedures to ensure social distancing of staff and all staff are wearing face masks. These procedures are helping to keep our staff safe but it does mean we cannot operate at pre-Covid performance levels. All our teams are putting in an exceptional effort to get orders out on time.

Next Day Delivery
Important: We will do our utmost to get all orders placed before 1pm despatched the same working day but we kindly ask for your understanding if this is not possible.



Customer Service
The call centre is open 9.00am - 5.00pm Monday - Friday.



Fabrication Department
Our fabrication department is extremely busy and we have added additional staff to increase the output.

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