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Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site.
Users may be asked for, as appropriate, name, email address, billing address, delivery address, phone number, payment information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect limited technical information in connection with orders placed on the Site. This may include IP address, browser type, device information, and transaction-related metadata.
This information is collected solely for operational purposes such as fraud prevention, security monitoring, and maintaining the integrity of our order processing systems. IP address information collected for these purposes is not used for marketing or profiling.
How we use collected information
MDP Supplies may collect and use Users personal information for the following purposes:
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We may use feedback you provide to improve our products and services.
- To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
All data transmitted between the Site and its Users is protected using industry-standard TLS encryption. Card payments are processed directly by Adyen, our PCI-DSS compliant payment provider. No card payment information passes through or is stored on our servers.
Sharing your personal information
As a matter of policy MDP Supplies does not sell, rent, share or otherwise distribute any of your personal information to third parties except in certain specific circumstances. Those circumstances are as follows:
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our website.
In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Website analytics
This website uses privacy-focused analytics to help us understand how visitors use the Site and to improve its performance.
Analytics are configured with privacy controls enabled. We do not collect or store personally identifiable information through analytics, and IP addresses are anonymised before processing. Analytics data is used only in aggregated form and cannot be used to identify individual users.
Analytics data is processed separately from order, payment, and security systems and is not combined with customer or transaction information.
Choice/Opt-Out
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at info@mdpsupplies.co.uk.
Changes to this privacy policy
MDP Supplies has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Access to Information
You have the right to access personal information held about you. You can exercise your rights at any time by contacting us.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
MDP Supplies Ltd
Unit 12 Lumina Park
Martindale Road
Bromborough
Merseyside
CH62 3PT
+44 (0) 151 272 1234
info@mdpsupplies.co.uk
Last updated on February 01, 2026
